Website catalogue
Website catalogue privacy
This section describes the current vibepattaya.net property catalogue website specifically, separately from the mobile app account, Premium Buyer Access, and Verified Agent (KYC) processing described in the sections below, which apply to the Vibe Pattaya app rather than to catalogue browsing on this website.
Property inquiries
Listing pages and the Russian-language landing page carry an inquiry form. If you choose to send an inquiry, we collect the name you enter, your email address and/or telephone number, your preferred contact method, what you are looking for, and any message you write, together with the listing and agent the inquiry relates to and the language of the page. Submitting the form is voluntary; the website does not ask you to create an account, and you can browse the whole catalogue without submitting anything.
We use this information solely to respond to your inquiry and to arrange any viewing or introduction you ask for. Inquiries are stored in our Supabase database and are also sent by email to Vibe Pattaya through the email provider Resend so that we see them promptly. They are not sold, and are not shared with advertising networks or data brokers. Inquiries may be shared with the property agent concerned in order to answer you.
Agent applications
The For Agents page carries an application form for property professionals who wish to join the network. If you apply, we collect your name, and optionally your agency name, email address, telephone number, preferred contact method, which type of phone you use, years of experience, number of listings, areas covered, and any message you write. We use this to assess and respond to your application. Applying through the website does not create an account and does not grant any access; every applicant is contacted and verified by a person before anything is set up. Identity verification (KYC) documents are never collected through this website; that process is described in the sections below and in our KYC Policy.
How long we keep inquiries and applications
We keep inquiries and agent applications for as long as needed to respond to them and to maintain a reasonable record of the enquiry or application, and for a further period afterward where required to comply with legal obligations, resolve disputes, or prevent fraud and abuse. You may ask us to delete an inquiry or application you submitted by contacting us at the address below, and we will do so unless we are required to retain it.
What the catalogue website does not do
Apart from the inquiry and agent application forms described above, the current vibepattaya.net catalogue does not ask visitors to create an account. It does not set analytics or advertising cookies, and does not create application-owned persistent visitor, session, device, advertising, or contact identifiers. It does not persist marketing attribution, does not operate an analytics emitter, and does not connect catalogue visitors to a CRM or marketing vendor. Submitting a form does not enrol you in a marketing list.
Infrastructure and technical logs
Vercel provides website hosting and content delivery, Supabase provides the catalogue database, API, and media/storage infrastructure, and Resend delivers the notification email sent to Vibe Pattaya when an inquiry or agent application is submitted. Ordinary requests to the website may generate operational and security logs containing technical request information such as IP address, timestamp, requested path, response status, and browser/user-agent information. These logs are used for delivery, reliability, troubleshooting, abuse prevention, and security. Retention periods for these infrastructure logs depend on the applicable provider, plan, account settings, and operational or security requirements.
Third-party services and external links
Listing pages may embed an OpenStreetMap map preview, and Agent profile photos may be requested directly from Supabase Storage. Some links on the website lead to external map services, app stores, or other third-party destinations. Those providers receive ordinary request information when a visitor's browser contacts them directly, and apply their own privacy practices. Vibe Pattaya does not control a destination site once a visitor follows an external link.
Contact by email
Privacy questions can be emailed to support@vibepattaya.net. If a visitor voluntarily sends an email, the sender's address and message content are processed only to respond to that request. This is an external email interaction handled through ordinary email, not a website lead-capture form.